Saturday, July 24, 2010

We love Orchard Kennels


We just got back from our honeymoon and had a wonderful time. While we were away we wondered how Zeus was doing at the kennel. Recently we took off for a weekend with the kids and took him to a kennel in Mendon. We assumed because of location all things would go great... We were wrong! He came home dirty, stinky, with scabs on his legs, his elbows were raw and his whole disposition was showing fear and stress. We were sick to our stomachs that we'd left our baby at a kennel that didn't take good care of him... However, we went away for New Year's Eve and took him to Orchard Kennels in Walworth for 2 overnights and we were happy with their care for him then, so we took him back there for our honeymoon. And again, we are so satisfied with how he looked when we picked him up. He's clean as a whistle, he smells like he was bathed (although we didn't ask them to bathe him) and he seems to be very happy and content. What a difference! And the other kennel charged us to walk him and to have someone sit with him for 'alone time'. When we picked him up, they admitted that they were all afraid of him so he hadn't been walked (and I highly doubt that someone sat down with him if they were afraid of him). They (the bad kennel) charged us over $73 for 2 overnights, and Orchard Kennels charged $86 for 4 overnights! Plus, Orchard Kennels specializes in caring for large dogs so all their kennels are big. And... get this... they have a heated floor so during the winter the dogs are on heated flooring!
We did call and inform the owner of 'the bad kennel' of the problems we experienced taking Zeus to her kennel and she was apologetic and DID refund our money. We felt that was very honorable of her... but we won't take Zeus back there again.

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